Technology’s Impact on Your Club
With the swift pace at which technology develops and changes, you, like many business owners and managers, may be unsure about how technology can help tobetter run your facility. Read the rest of this entry »
Lab Rats
Silicon Valley epitomizes the high-tech, high-stress world in which home, community, and work become fused. That is why a team of academics at San Jose State University is conducting a 10-year study, called the Silicon Valley Cultures Project, of how tech workers integrate their work, family, and social lives. Read the rest of this entry »
Added Value Program
Good customer service, in its simplest definition, is serving members in unexpected and extraordinary ways, in addition to “typical” member service. One way that FitClub South in Springfield, Ill., serves its members is through a partnership program with local businesses. This partnership offers members discounts on products and services in the community. Read the rest of this entry »
Assistive Devices New Ways to Make Life Easier
Millions of Americans with arthritis can find relief and improve their quality of life through simple devices designed to make everyday tasks easier. From canes to car-door openers, manufacturers have come up with a wide array of helpful devices.
Maintenance
It may sound elementary, but many clubs still do not adhere to the golden rule of locker room maintenance: Keep it clean! No matter how luxurious the accommodations, when members see water on countertops, trash cans full or towels strewn across the floor, they are left with an impression of poor service and poor attention to detail. Remember that in a service-driven business, it is the small touches that often speak loudest to customers. Read the rest of this entry »
Celebrating Our Creative Spirit The Gifts We Give, Part 2
Born Oct. 8, 1930, Ringgold was interested in the arts since childhood. She studied at The City College of New York, earning her bachelor’s and master’s degrees. Since then, Ringgold has earned 11 honorary doctorates, including one from The City College of New York.
In the 1950s, Ringgold focused on painting and addressed issues of racism and politics. Over time she became intrigued by character development and experimented with a mix of painting and traditional quilt design elements. Gradually, she added storytelling with words to her visual works, creating a novel hybrid of mural paintings with traditional album or story quilts. To date, Ringgold has made more than 95 quilts and hundreds of other artworks. Read the rest of this entry »
Getting Second Opinions Before Surgery. Part 4
What about choosing to have the standard procedure that’s been done for years, versus doing something that’s experimental? How do I evaluate that?
Always evaluate that in the context of the outcome that you want. Read the rest of this entry »
Getting Second Opinions Before Surgery. Part 3
What if I’m concerned the doctor will think I don’t trust him if I go get a second opinion?
I think you should let go of your anxiety about that. I’ve heard the comment made that surgery is a calculated risk. The surgeons do the calculating, and the patients take the risk. This is your life and this is your decision to make. Read the rest of this entry »
Getting Second Opinions Before Surgery. Part 2
Who really makes the decision about whether or not to have surgery?
It’s a decision to be made by you, not a decision to be made by your surgeon. Your surgeon is an advisor to you. Once you choose a surgeon, you’ve basically hired him or her for a purpose that you’ve agreed to, and for which you need help.
Getting Second Opinions Before Surgery. Part 1
One of the most challenging medical decisions that a person can make is whether or not to have surgery. It’s a decision that often takes place under a cloud of anxiety, sometimes with time pressure, and maybe with the belief that if surgery is the recommended option, you have no choice but to do it.